Luis Sandoval
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CRM Systems
& Automation

A connected CRM and automation system that helps teams respond faster, follow up consistently, and turn more opportunities into real conversations.

CRM SetupPipelinesFunnels
SaaS ModeLead Nurturing
Capability
CRM Systems & Automation
Best for
Agencies & Service Businesses
Focus
Lead Operations & Follow-Up
Build
CRM, Funnels & Automations
Approach
Strategy, Configuration & Optimization

/ 01 Overview

GoHighLevel becomes valuable when it reflects the way the business actually sells and serves.I configure the platform as a connected operating system—bringing lead capture, pipelines, communication, appointments, automation, and reporting into a clear experience the team can manage.

/ What I Build

CRM: Clean contact structures, custom fields, permissions, and views

Pipelines: Visible stages, ownership, tasks, and opportunity movement

Automation: Responsive follow-up across email, SMS, forms, and calendars

Funnels: Landing pages, forms, booking flows, and conversion journeys

SaaS Mode: Branded accounts, snapshots, onboarding, and scalable delivery

/ 02 Capabilities

A complete GoHighLevel implementation,planned around the customer journey and the daily work of the people managing it.

  • 01

    CRM architecture, account configuration, and data cleanup.

  • 02

    Sales pipelines, opportunity stages, tasks, and ownership.

  • 03

    Forms, surveys, calendars, booking, and appointment flows.

  • 04

    Email and SMS workflows for nurture, reminders, and follow-up.

  • 05

    Landing pages, funnels, offers, and conversion paths.

  • 06

    Reputation management, review requests, and customer communication.

  • 07

    SaaS mode, snapshots, branded accounts, and onboarding systems.

  • 08

    Webhooks, APIs, payments, and third-party integrations.

  • 09

    Reporting, quality assurance, documentation, and optimization.

/ 03 The Process

Automation works when the sales process is clear first.I map the real journey before configuring pipelines, triggers, messages, and handoffs.

  • 01 / Audit the current lead journey, tools, data, and follow-up gaps
  • 02 / Define pipelines, stages, ownership, and communication rules
  • 03 / Design forms, funnels, calendars, messages, and automation logic
  • 04 / Configure the CRM, workflows, integrations, and permissions
  • 05 / Test every trigger, timing rule, edge case, and human handoff
  • 06 / Launch, train the team, measure performance, and optimize

/ 04 The Outcome

A CRM the team can trust and use consistently,with fewer missed opportunities and a clearer path from first inquiry to long-term customer.

  • A centralized view of contacts, conversations, and opportunities
  • Faster, more consistent lead response and nurturing
  • Clear pipeline ownership and next actions for the team
  • Automations that support people instead of creating confusion
  • A scalable GoHighLevel foundation ready for new campaigns and accounts